Forrester Research, an independent technology and market research firm that gives advices
to clients about the influence of technology
on business and consumers, announced
that the e-commerce spending would
register a 12 percent increase compared to 2007. The company's analysts expect
that sales in e-commerce would reach $44
billion. Although this number is not that high, experts say that it is more than half as much increase compared to
the figures registered last year, when e-commerce spending increased by 20
percent from 2006.
A double-digit growth will certainly impress traditional retailers. It is worth mentioning that e-commerce spending has been registering a quick growth as larger number of people are finding more advantages of shopping without having to kill time in traffic or waiting in line.
The survey carried out by Forrester Research found that online shopping channel will continue increasing the number of shoppers. However,
the economic downturn will certainly
affect the amount of money people
spend online.
"While e-commerce has traditionally been resistant to negative
offline trends, growing concerns about the stability of the economy are finally affecting
consumers' online shopping decisions,"
wrote Sucharita Mulpuru, who works as an analysts at the research company. Forrester's conclusion analysis interlocks with
findings from other analysis performed earlier, saying that the continuously
increasing prices on gas and food will certainly have an impact on household budgets, thus lowering
discretionary income.
Gas prices could have both positive and negative impact on online retailers. If prices for gas are
high, they could tighter budgets, but according to the results of the survey, 36
percent of consumers would shop over the
Internet more in order to save money
on gas. Last year's survey showed that 22 percent would do more online
shopping. Additional advantage of e-commerce is that shoppers who enjoy
bargaining believe they can find the best
deals online. This growing sense could benefit the online retail sector. Forrester's
survey showed that 48 percent of consumers consider that they benefit more from
online shopping than from offline
channel.
According to Patti Freeman Evans, Forrester Vice President, online
shopping implies an easy and clear product comparison. She says that the
Internet offers a lot more information, which is why more consumers are
attracted to online shopping. In one of her statements, Evans said: "Retailers
should expand their use of online
marketing tactics on search engines and comparison-shopping sites since
shoppers are likely to be researching the Web more thoroughly when deciding on
this year's holiday gifts." It seems that this holiday season the main attraction
for consumers is free shopping.
The representatives of the popular e-commerce company, Amazon, told experts from Forrester
that free shipping and competitive prices would be the main
keys to help attract more online shoppers, who previously enjoyed shopping from
offline retailers. Recent Amazon's earnings came after another e-commerce giant
eBay registered disappointing
financial result.
The research company was right saying that 45 percent of consumers, who
enjoy online shopping, try to spend less money this holiday season because of their concerns over the economy.
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