Business on the Internet

E-commerce (sometimes called web-based commerce) is the term used to describe the activity of doing business on the Internet. It includes business-to-business, business-to-consumer, and even consumer-to-consumer transactions that involve the buying and selling of goods and services, the transfer of funds, and even the exchange of ideas.

E-commerce includes functions such as marketing, manufacturing, finance, selling, and negotiations.

Business-to-business or “B2B” is a term commonly used to describe the transaction of goods or services between businesses, as opposed to that between businesses and other groups, such as transactions between business and individual consumers (B2C) or business to public administration (B2G) transactions. It is a term that originated and is almost exclusively used in electronic commerce and usually takes the form of automated processes between trading partners. It is typically performed in much higher volumes than (B2C) applications.

Business-to-consumer (B2C), describes activities of commercial organizations serving the end consumer with products and/or services. It is usually applied exclusively to electronic commerce. Online intermediaries are companies that facilitate transactions between buyers and sellers and receive a percentage of the transaction’s value. These firms make up the largest group of B2C companies today. There are two types of online intermediaries: brokers and infomediaries.

 

Security

A business web site must be secure if it is going to handle financial transactions. A standard option is SSL (Secure Sockets Layer) using public key encryption, one of the strongest encryption methods available.

SSL ensures that private information—such as passwords, credit card numbers, and customer profile data—is secure and encrypted as it is transmitted. Consumers will know they are using secure sites when they see closed padlock icons on the status bars of their web browsers. Another security protocol is called SET (Secure Electronic Transactions).

Secure Electronic Transaction (SET) is a standard protocol for securing credit card transactions over insecure networks, specifically, the Internet. SET is not itself a payment system, but rather a set of security protocols and formats that enables users to employ the existing credit card payment infrastructure on an open network in a secure fashion. SET was developed by VISA and MasterCard (involving other companies such as GTE, IBM, Microsoft, Netscape, RSA and VeriSign) starting in 1996. SET is based on X.509 certificates with several extensions. SET uses a blinding algorithm that, in effect, lets merchants substitute a certificate for a user's credit-card number. This allows traders to credit funds from clients' credit cards without the need of the credit card numbers.

SET makes use of cryptographic techniques such as digital certificates and public key cryptography to allow parties to identify themselves to each other and exchange information securely.

SET was heavily publicized in the late 1990's as the credit card approved standard, but failed to win market share. Reasons for this include:

 

• Network effect - need to install client software (an e wallet).

• Cost and complexity for merchants to offer support and comparatively low cost and simplicity of the existing, adequate SSL based alternative.

• Client-side certificate distribution logistics.

 

SET was said to become the de facto standard of payment method on the Internet between the merchants, the buyers, and the credit-card companies. When SET is used, the merchant itself never has to know the credit-card numbers being sent from the buyer, which provide a benefit for e-commerce.

 

Shopping Carts.

The electronic shopping cart is a popular feature that allows consumers simply to click on a button to select one or more products for purchase. When the customer has finished shopping, the cart system allows the consumer to "check out." Various payment options exist to facilitate business-to-consumer e-commerce. These include digital or electronic cash, electronic wallets, and micropayments.

Electronic cash (also known as electronic money, electronic currency, digital money, digital cash or digital currency) refers to money or scrip which is exchanged only electronically. Typically, this involves use of computer networks, the internet and digital stored value systems. Electronic Funds Transfer (EFT) and direct deposit are examples of electronic money. Also, it is a collective term for financial cryptography and technologies enabling it.

While electronic money has been an interesting problem for cryptography (see for example the work of David Chaum and Markus Jakobsson), to date, use of digital cash has been relatively low-scale. One rare success has been Hong Kong's Octopus card system, which started as a transit payment system and has grown into a widely used electronic cash system. Another success is Canada's Interac network, which in 2000 at retail (in Canada) surpassed cash as a payment method. Singapore also has an electronic money implementation for its public transportation system (commuter trains, bus, etc), which is very similar to Hong Kong's Octopus card and based on the same type of card.

 

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